Data controller
The data controller for personal data processed through the KAO platform is listed below. When you use services of a specific municipality, that municipality may act as an independent or joint controller for data related to its e-services.
What data we process
- Data from your qualified electronic signature at login
- Information you submit in forms (signals, declarations, applications, payments)
- Technical logs and security identifiers
- Selected administration and language preferences
Purposes and legal basis
We process data to provide electronic services, comply with legal obligations, ensure security, and improve the platform, in accordance with the GDPR and applicable law.
Retention
Data is kept for as long as required for the relevant service and applicable legal requirements.
Your rights
You have the right of access, rectification, erasure, restriction, portability, and objection, and the right to lodge a complaint with the supervisory authority.
Contact
For privacy questions, use the contacts shown on this page.
Data controller
KAO — online services platform for Bulgarian administrations
Privacy contact
office@kao.bg